Ziqitza Healthcare Ltd Highlights Rural India’s Need for Emergency Medical Services


Ziqitza Health is a well-established business entity in primary health care services in India and the Gulf and has served 4 24 93 122 people in India to date. Over the past year, over 2.5 lakh of covid patients have been served. Ziqitza is ranked # 34 in the Global Real Impact Awards and a winner of the Times Social Impact Award. Ziqitza not only witnessed but also partnered with the dramatic change in the EMS scenario in India. Since we have built a very successful and differentiated public-private partnership business with state government and national health mission in 5 states in India where we provide primary intervention medical services to the urban sector and rural with a network of 3000 ambulances made up of trained paramedics and drivers to assist both urgent, non-urgent and covid patients on board.

So after 2 decades of experience in EMS in India, we ate Ziqitza, we believe that healthcare is a primary requirement for the citizens of every nation, unfortunately when it comes to medical services, particularly in rural areas, several countries, including India, are lagging far behind. Providing quality health care to rural populations is a vital, but much neglected issue in the developing world.

Chandan Dutta, Head of Government Affairs, Ziqitza Healthcare Limited commented: “When it comes to healthcare in rural India, however, considerable challenges remain in building robust emergency medical services. With more than 70% of the country’s population living in rural areas, the lack of access to these basic amenities has turned out to be catastrophic. The main challenges facing the rural health sector are low quality of care, weak accountability, lack of awareness, limited access to facilities, limited workforce and reluctant community participation. India, compared to developed countries that have proper emergency systems in place, does not have a single system that could play a major role in the management of emergency medical services. As rural areas have developed gradually, more movement is needed in terms of infrastructure, increasing the number of hospitals, sanitation facilities, etc. There is an urgent need to educate the inhabitants of rural areas on the importance of medical services and their rights to access them through intensive use of the medical mobile unit. “

Other observations that Ziqitza experts have noted are that limited information regarding emergency medical services leads to multiple problems, as people are unsure of what course to take when faced with the inevitable. Another major problem observed in these regions is the high rate of infant mortality. To address these issues, private companies have partnered with the government to help people in rural areas access the best possible medical services. These efforts have resulted in a considerable improvement in the EMS scenario and a drop in the infant mortality rate in India. Similar thoughts were expressed by Ziqitza Limited Rajasthan.

There are several areas of the country where water bodies are an obstacle to emergency services. It is for this reason that boat ambulances, bicycle ambulances or localized integrated dispensaries are the need of the hour. Rural people should be able to access services such as primary care, dental care, behavioral health, emergency care and public health services in an appropriate and confident manner. access to care. For example, Chandan Dutta, Head of Government Business, Ziqitza Healthcare Limited points out that in order to have good access to healthcare, a rural citizen must also have:

● Financial means to pay for these services, such as health insurance coverage accepted by the provider
● A mode of transport to benefit from these services, which can be located remotely
● Paramedics who can speak the local language for fluent communication
● Confidence in their ability to use the services without compromising their privacy
● The availability of quality care, guaranteeing the confidentiality of the patient’s illness

An organized EMS system is essential for saving lives during a medical emergency. Coordinated participation of EMS agencies, government, police and fire departments, private hospitals and the community is essential to ensure maximum efficiency. The health care situation in rural India is in a better position than it has ever been, as much more will need to be done to tackle issues such as child mortality that persist.

About Ziqitza Healthcare Limited

Ziqitza Health Care Limited (ZHL) has been one of the leading players in the emergency medical services industry in India since 2005. ZHL Rajasthan & Ziqitza Rajasthan appreciates Ziqitza for its additional ambulance support in combating the covid pandemic. Ziqitza is a “one-stop, integrated healthcare solution” for business or government that includes integrated emergency services and enterprise healthcare solutions. The service network includes 3,300 ambulances, state-of-the-art helplines and mobile medical units that serve 2 clients every second in India. We work with several state governments and 75 corporate clients in India and the Gulf. Ziqitza is a winner of the Global Real Impact Awards and the Times Social Impact Award.

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